Collection: Tracking packages
Where are my toy orders?
As an AGM MASTECH member, you can easily check the status of your order by logging into your profile and going to your order history.
Once your order is shipped, we receive your order information to process your order and ship it within 48 hours or less. You will then be able to see which carrier is shipping your package and track the entire delivery process.
How long will it take for my order to be delivered?
Depends on your country and the shipping method:
U.S. Standard:
- Free shipping for orders over $59.
- A shipping fee of $5 for orders under $59.
- Free (5-7 business days).
U.S. Expedited:
- Expedited shipping costs $10.
- Expedited (4-6 business days).
Europe:
- Free international shipping for orders over $88.
- A shipping fee of $15 for orders under $88.
- Shipping time is 10-15 business days. In cases of customs delays or other unforeseen circumstances, shipping time may extend to 10-20 business days.
Canada:
- Free international shipping for orders over $88.
- A shipping fee of $15 for orders under $88.
- Delivery time is 10-15 business days. In cases of customs delays or other unforeseen circumstances, delivery time may extend to 10-18 business days.
Australia:
- Free international shipping for orders over $88.
- A shipping fee of $15 for orders under $88.
- Delivery time is 10-15 business days. In cases of customs delays or other unforeseen circumstances, delivery time may extend to 10-18 business days.
Singapore:
- Free international shipping for orders over $68.
- A shipping fee of $15 for orders under $68.
- Delivery time is 7-10 business days. In cases of customs delays or other unforeseen circumstances, delivery time may extend to 7-12 business days.
Additional Information
If you order more than one item, you may receive more than one delivery.
With each shipment, we will send you a shipment confirmation email with a link to track the shipment.
We will also send you an email if there are any delays en route.